Product Management and the inspirations around it - a Malaysian point of view.

Thursday, July 2, 2009

Ministry of Health Malaysia - Do you need a Usability Specialist?

Mark told me about this not long ago.. but I get to see it myself returning from Singapore last week.

As part of Ministry of Health's measure to curb the spread of Influenza A(H1N1), they now require all incoming travellers to fill in a form (on the left).

And it looks like they could use some good usability advice when designing the form - because many people have issues filling it.

First mistake, asking Age in form of _____ years and _____ months. Sorry, but it took me a while to count how many months old I am (is it the fault of our education system?).

Here's the real bummer - "Have you been to any area of country with local transmission of Influenza A(H1N1) as indicated by the WHO over the past 7 days?". Does everyone remember the full list of countries with local transmission of H1N1? The WHO list, you know?

So Ministry of Health, if you need to hire a Usability Specialist, please go to http://www.jobstreet.com.my/ - the most cost effective way to hire in Malaysia.
Or, get a hold of the book Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition

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